Check For Recalls: Car, Auto Seat, Tire, Gear
We also performed 220 interviews with former and current Toyota personnel, ranging from shop-floor workers to Toyota’s president, Katsuaki Watanabe. Our investigation shows that TPS is required but is by no means adequate to account for Toyota’s accomplishment. TPS is a “hard” innovation that permits the firm to constantly enhance the way it manufactures vehicles. Toyota has also mastered a “soft” innovation that relates to human resource practices and corporate culture. The business succeeds, say the authors, because it deliberately fosters contradictory viewpoints within the organization and challenges employees to come across solutions by transcending differences rather than resorting to...